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Nature Journaling at Mount Tomah

Nature Journaling at Mount Tomah: Finding Inspiration in the Heart of the Blue Mountains In a world that’s often too fast, loud, and digital, taking a moment to slow down and truly connect with your surroundings can feel like a breath of fresh air. That’s exactly what the Nature Journaling at Mount Tomah experience offers […]

Drag Queen Trivia with Burger Queen

Drag Queen Trivia with Burger Queen: Fun, Fierce, and Fabulous in the Blue Mountains The Blue Mountains is home to some of the most unique and exciting events in New South Wales, and Drag Queen Trivia with Burger Queen is no exception. Combining outrageous performances, clever trivia, and a lively community atmosphere, this event is […]

Springwood Growers Market

Springwood Growers Market: Where Fresh Produce Meets Local Passion If there’s one thing the Blue Mountains community knows how to do well, it’s coming together to celebrate local talent and fresh produce. The Springwood Growers Market, held on the fourth Sunday of every month, is the perfect example of that. Set against the beautiful backdrop […]

Lyrebird Festival

Lyrebird Festival: Where Music, Art, and Nature Meet in the Blue Mountains There’s something magical about the Blue Mountains, and the Lyrebird Festival captures that magic perfectly. Held annually in the breathtaking Megalong Valley, this multi-day event is a celebration of creativity, nature, and community. The festival’s name pays homage to the Superb Lyrebird, an […]

Blackheath Growers Market

Blackheath Growers Market: A True Taste of the Blue Mountains If you’re looking for a place that captures the charm and spirit of the Blue Mountains, you’ll find it at the Blackheath Growers Market. Held on the second Sunday of each month at the Blackheath Community Centre, this market has become a local favourite — […]

ECHO Event

ECHO Event – Celebrating Young Musicians and Local Creativity in the Blue Mountains The Blue Mountains has always been a hub of creativity — and the ECHO event is living proof of that. Designed to showcase the region’s talented young musicians, ECHO is a free community event that gives local performers aged 12 to 25 […]

Blackheath Rhododendron Festival

Celebrate Spring at the Blackheath Rhododendron Festival – A Blooming Good Time in the Blue Mountains Each November, the town of Blackheath bursts into colour for one of the Blue Mountains’ most loved community events — the Blackheath Rhododendron Festival. This iconic celebration has been brightening up the region for over 70 years, drawing locals […]

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Privacy Policy

PRIVACY

The information provided during this registration is kept private and confidential, and will never be distributed, copied, sold, traded or posted in any way, shape or form. This is our guarantee.

INDEMNITY

You agree to indemnify and hold us, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you receive, submit, reply, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of any rights of another.

DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

  1. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ,. AND US, IT’S CUSTOMERS, EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
  2. MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, AND (iv) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
  3. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
  4. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.

 

LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT AND SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:

  1. THE USE OR THE INABILITY TO USE THE SERVICE;
  2. THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICE;
  3. UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
  4. STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR
  5. ANY OTHER MATTER RELATING TO THE SERVICE.

 

By registering and subscribing to our email and SMS service, by opt-in, online registration or by filling out a card, “you agree to these TERMS OF SERVICE” and you acknowledge and understand the above terms of service outlined and detailed for you today.

 

Samurai Web Consulting
1 Wilson St, Katoomba New South Wales 2780
+61498052325
contact@samuraiwebconsulting.com

Terms of Service

Terms of Service

Last updated: February 2026

These Terms of Service govern your use of this website and any services you purchase from Samurai Web Consulting trading as Earl Web Solutions (ABN 62 648 652 500) (“we”, “us”, “our”). References in these terms to Samurai Web Consulting, Earl Web Solutions, “we”, “us” or “our” all mean the same entity. By using this website, submitting an enquiry form, or engaging us to provide services, you agree to these terms.

Where you have signed a separate proposal, quote or services agreement with us, that document takes priority over these terms if the two conflict.

1. Our services

We provide digital marketing services, which may include search engine optimisation (SEO), local search and Google Business Profile management, paid advertising (Google Ads, Meta and similar platforms), social media management, website design and development, and lead generation.

The specific services we provide to you, what they include, and what they cost, are set out in your proposal, quote or scope of work. Anything not described in that document is out of scope and will be quoted separately.

2. Quotes and proposals

Quotes are valid for 30 days from the date issued unless stated otherwise. A quote is not a contract until you accept it in writing (including by email) or pay a deposit or first invoice.

Work begins once we have received your acceptance, any deposit specified, and the access and materials we need to start.

3. Fees and payment

a. Fees, payment frequency and payment terms are set out in your proposal or quote. Unless stated otherwise, invoices are payable within 7 days of the invoice date.

b. Ongoing services (such as SEO retainers, ad management and social media management) are billed monthly in advance.

c. All fees are in Australian dollars and, where applicable, include GST.

d. If an invoice remains unpaid 14 days after its due date, we may pause work on your account without notice until payment is received. Paused time is not credited or refunded, and pausing may affect any guarantee under clause 8.

e. Deposits are non-refundable once work has commenced.

4. Third-party platforms and costs

a. Some services require spending with, or subscribing to, third parties — for example Google Ads, Meta advertising, hosting, domain registration, premium plugins, stock imagery, rank tracking tools, call tracking or SMS platforms.

b. Advertising spend is separate from our management fees. Unless we have agreed otherwise in writing, advertising spend is paid by you directly to the platform on your own payment method.

c. Where we purchase third-party products or subscriptions on your behalf, we will pass those costs on to you.

d. Your use of third-party platforms is governed by those platforms’ own terms. We are not responsible for changes those platforms make to their policies, pricing, features, algorithms or account decisions, including account suspensions or ad disapprovals.

5. Your responsibilities

To deliver our services we rely on you to:

a. provide accurate and complete information about your business, and keep it up to date;

b. give us the access we need — including website administrator access, hosting, domain records, Google Business Profile, Google Analytics, Google Search Console and advertising accounts — and keep that access active for the duration of the engagement;

c. respond to requests for content, information, feedback and approvals within a reasonable time;

d. hold all necessary rights to any text, images, logos, video or other material you supply to us, and to have all necessary licences and registrations to operate your business and advertise your services;

e. tell us before you or any other party make changes to your website, Google Business Profile or advertising accounts.

Delays caused by any of the above may extend timelines and may affect any guarantee under clause 8.

6. Approvals and revisions

Where your scope of work includes a set number of revision rounds, those are the revisions included in the quoted price. Additional revisions, or changes to a brief after it has been approved, will be quoted separately.

If we ask you to approve deliverables and do not hear back within 10 business days, we may treat them as approved so the project can proceed.

7. Term, pause and cancellation

a. Ongoing services continue month to month unless a fixed term is stated in your proposal.

b. Either party may cancel an ongoing service by giving 30 days written notice. Fees for the notice period remain payable.

c. Fixed-term agreements run for the term stated in the proposal.

d. On cancellation, we will invoice for all work completed and third-party costs incurred up to the end of the notice period.

e. We may cancel immediately if you breach these terms, if payment remains outstanding beyond 30 days, or if we are asked to do something we consider unlawful, misleading or in breach of a platform’s policies.

8. Results-Based Guarantee

This guarantee applies to SEO and local search campaigns only. It does not apply to paid advertising, social media management, or web design engagements.

a. Agreed keywords. Before your campaign starts, we will agree with you in writing a list of target keywords and the service area they are measured in. This guarantee applies only to that agreed list. Keywords containing your business name, and keywords your website already ranks in the top 10 for at the campaign start date, are excluded.

b. The guarantee. Within 90 days of the campaign start date, at least one agreed keyword will rank in the top 10 organic results on Google Search, or in the top 10 Google Maps results for your nominated service area.

c. How we measure. Rankings are measured using a commercial rank tracking tool we nominate, from a logged-out session set to your nominated service area. Google personalises search results, so results you see when searching yourself may differ. Our tracking report is the reference point for this guarantee.

d. If we don’t get there. We will continue working on your SEO campaign with no further service fees payable until at least one agreed keyword reaches the top 10, for up to a further 90 days. Third-party costs (advertising spend, hosting, software, listing fees) remain payable during this period. If the target has still not been reached at the end of that period, you may cancel immediately with no further fees and no notice period.

e. Conditions. This guarantee applies only if, throughout the campaign:

  1. your invoices are paid by their due date;
  2. you provide the access we request (website admin, hosting, Google Business Profile, analytics) within 5 business days of us asking;
  3. you return content and change approvals within 10 business days;
  4. our recommended on-page and technical changes are implemented, or we are authorised to implement them;
  5. your website and Google Business Profile are not changed by others without telling us;
  6. your business name, address and nominated service area do not change;
  7. the campaign is not paused or suspended at your request; and
  8. your website or Google Business Profile is not subject to a Google manual action or suspension arising from something outside our control.

f. What we don’t control. We do not control Google. Algorithm updates, changes to how Google displays results, and competitor activity can all affect rankings. This guarantee is a commitment to keep working, not a claim that we control search results.

g. Nothing in this clause limits or excludes any rights you have under the Australian Consumer Law.

9. Intellectual property

a. Once we have received full payment for a deliverable, you own the final website, content, graphics and campaign assets we created specifically for you.

b. We retain ownership of our own tools, templates, frameworks, code libraries, processes, methodologies and any pre-existing material we bring to your project. Where these are embedded in your deliverables, you receive a perpetual, non-exclusive licence to use them as part of those deliverables.

c. Third-party assets (themes, plugins, fonts, stock imagery, software) remain licensed under their own terms, not owned by you.

d. Unless you tell us otherwise in writing, we may display your project in our portfolio, case studies and marketing materials.

10. Confidentiality

Each of us agrees to keep the other’s confidential business information confidential, and to use it only for the purpose of the engagement. This does not apply to information that is public, that we already knew, or that we are required to disclose by law.

11. Email and SMS communications

a. When you submit an enquiry form, subscribe, or engage us, you consent to us contacting you by email and SMS about your enquiry, your account, and our services, offers and updates.

b. Message frequency varies. We do not charge for email or SMS messages, but your mobile carrier or internet provider may charge you for receiving them. You are responsible for those charges and for the device and connection needed to receive messages.

c. You can opt out of SMS at any time by replying STOP to any SMS you receive from us. We will send one confirmation message and then stop sending you marketing SMS. You can opt out of marketing email using the unsubscribe link in any email.

d. Opting out of marketing does not stop us sending you messages we need to send about your account, project or invoices.

e. Where we send email or SMS on behalf of a client as part of a campaign, the client is responsible for holding valid consent from their own recipients and for complying with the Spam Act 2003 (Cth).

12. Privacy

We handle personal information in accordance with our Privacy Policy and with the Privacy Act 1988 (Cth).

13. Website use

This website and its content are provided for general information. We try to keep it accurate and available but we do not guarantee it will be error-free or uninterrupted. You may not copy, republish or reuse content from this website without our written permission.

14. Warranties and liability

a. We will provide our services with due care and skill.

b. Digital marketing results depend on many factors outside our control, including search engine algorithms, advertising platform policies, competitor activity, market conditions, your pricing and your own sales process. Except as set out in clause 8, we do not guarantee any particular ranking, traffic volume, lead volume, conversion rate or revenue outcome.

c. To the maximum extent permitted by law, our total liability arising out of or in connection with our services is limited to the total fees you paid us in the 3 months before the event giving rise to the liability.

d. To the maximum extent permitted by law, we are not liable for indirect or consequential loss, including loss of profits, loss of business opportunity, loss of goodwill or loss of data.

e. Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies those rights. Where we are permitted to limit our liability for a failure to comply with a consumer guarantee, our liability is limited to resupplying the services or paying the cost of having them resupplied.

15. Indemnity

You indemnify us against any claim arising from material you supply to us, from your instructions, or from your breach of these terms — including claims that your content infringes someone’s intellectual property or that your advertising is misleading.

16. Changes to these terms

We may update these terms from time to time. The current version is always the one published on this page, and it applies from the date it is posted. Material changes affecting an active engagement will be notified to you by email.

17. Governing law

These terms are governed by the laws of New South Wales, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of that state.

18. Contact us

Samurai Web Consulting trading as Earl Web Solutions ABN 62 648 652 500 Sinclair Cres, Wentworth Falls, New South Wales 2782 +61 498 052 325 contact@samuraiwebconsulting.com